Shipping

Please allow a minimum of 24 hours for your order to be processed and prepared in our warehouse. 

Order Confirmation and Tracking Information: Once you place an order, you will receive an email confirmation with your order number. A tracking number will be sent to you once your order is shipped from our warehouse. All orders are fully tracked, allowing you to monitor your delivery status.

DELIVERY TIMES: 

Market	Shipping Method	Delivery Days	Cost
UK	RM Tracked 48 (Standard)	2-3 Working Days	£4.99 (Free for orders over £59)
UK	RM Tracked 24 (Express)	1-2 Working Days	£5.99
UK	DPD Next Day	Next Working Day	£8.99
EU	RM Tracked (Standard)	3-5 Working Days	£17.99 (Free for orders over £79)
EU	UPS Express (Express)	2-3 Working Days	£ 21.99
US	RM Tracked (Standard)	7-10 Working Days	£18.99 (Free for orders over £99)
US	UPS Express (Express)	2-3 Working Days	£29.99

IMPORTANT:

You are responsible for return shipping costs, and original shipping fees are non-refundable, except in cases where the item is defective, damaged, or if the wrong item was received. 

If you take advantage of FREE shipping on your initial order, and returning items brings the total below the free shipping threshold (£59 for the UK, £79 for the EU, or £99 for the US), the original standard shipping fee (£4.99 for the UK, £17.99 for the EU, or £18.99 for the US) will be deducted from your refund.

In rare instances, delivery times may be extended during periods of high demand or national holidays. In these situations, we will make every effort to address delays and keep you informed.